Microsoft Certified: Copilot and Agent Administration Fundamentals (AB-900)
Demonstrate how to support, secure, and protect an AI-enabled Microsoft 365 environment.
As a candidate for this Microsoft Certification, you should be familiar with Microsoft 365, including core services, security, identity and access, data protection, and governance, along with Microsoft 365 Copilot and agents.
Training Overview
As a candidate for this Microsoft Certification, you should be familiar with the admin centres used to access Microsoft 365 workloads, such as Exchange Online, SharePoint in Microsoft 365, Microsoft Teams, Microsoft Entra, and Microsoft Purview. You need to have experience with AI-driven productivity tools and modern IT management practices.
You must be able to identify the roles of the core features and objects available in Microsoft 365, such as users, groups, teams, sites, and libraries. Plus, you should understand the core security features of Microsoft 365, such as authentication methods, conditional access policies, and single sign-on (SSO).
Course Agenda
Identify the core objects of Microsoft 365 services.
Explain how license types assigned to users and groups affect access to Microsoft 365 features.
Explore the organisation configurations by using the Microsoft 365 admin centre (domain names and org settings)
Identify the appropriate objects to configure by using the Exchange Online admin centre (mailboxes and distribution lists)
Identify the appropriate objects to configure by using the SharePoint in the Microsoft 365 admin centre (sites, libraries, and folders)
Identify the appropriate roles and permissions for sites in SharePoint in Microsoft 365
Identify the appropriate objects to configure by using the Teams admin centre (teams, channels, and policies)
Understand the Microsoft 365 security principles.
Explain the core Zero Trust principles.
Understand authorization
Understand authentication methods
Understand threat protection and intelligence.
Understand the features and capabilities of Microsoft Defender XDR.
Identify the core security features of Microsoft 365 services.
Understand the features and capabilities of Microsoft Entra.
Understand conditional access policies.
Understand the purpose and benefits of SSO.
Identify the appropriate security object to use in an organisation (users and groups)
Identify the appropriate tools to troubleshoot common sign-in issues (multifactor authentication [MFA], conditional access, and risky sign-ins)
Interpret Identity Secure Score in Microsoft Entra ID