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Microsoft Dynamics 365 Business Central: Order-to-Cash
This course will teach you advanced sales, order fulfilment, invoicing and AR features in Microsoft Dynamics 365 Business Central.
What you'll learn
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Create and manage customers
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Setting up posting groups for receivables and revenue accounts
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Work with sales quotes, orders and draft invoices
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Sell goods or services using blanket orders
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Create and manage sales price lists
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Understanding order promising and availability planning
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Use sales prepayments
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Work with delivery dates, shipments and lead times
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Use export documents for
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Manage back orders
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Manage customers' credit limits
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Consolidate shipments into sales invoices
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Calculate and apply invoice discounts
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Registering customer payments
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Manage payment allocation and tolerance
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Process sales returns and credit application
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Process refunds and credit memos
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Customer OnboardingCreate new customers, Use Customer Templates Request approval for new customers Difference between Bill-to, Sell-to and Ship-to codes
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Order Entry: Capture customer orders and enter them into the systemCreate sales orders Sales Pricing and Discounts Send Order confirmations Understand order dates Plan sales delivery dates Manage Sales Prepayments Sales Quotes Blanket Sales Orders
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Credit Control: Assess the creditworthiness of customers and set credit limits.Set and monitor Customer Credit Limit Block a customer Enable sales order approvals.
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Order Fulfilment: Prepare goods for shipment and schedule delivery.Work with shipment and delivery dates Couriers and shipping services Check stock availability on sales orders Print or send export documents Manage Backorders How to ship goods
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Invoicing: Generate and send invoices to customersInvoice per order Consolidated invoices Calculate invoice discounts
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Payment CollectionRegister customer Payments Receive and Apply Payments to Invoices Setup and manage payment tolerance
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Sales ReturnsProduct Return: Sales Returns and Credit Memos. Cost reversing and credit application. Refund or Credit Memo: Process a refund or issue a credit memo. Apply credit memos to invoices and payments.
Why This Course
ALWAYS UPDATED
Get the latest updates with every new Microsoft release at no extra cost.
COMPREHENSIVE
40+ Videos for more than 5 hours of in-depth learning
FOR ALL
Go From Zero to Expert. This course starts with the basics and takes you to advanced features.
ASK QUESTIONS
Use the course chat to contact me, your instructor.
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