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Microsoft Dynamics 365 Business Central: Order-to-Cash

This course will teach you advanced sales, order fulfilment, invoicing and AR features in Microsoft Dynamics 365 Business Central.

What you'll learn

  • Create and manage customers

  • Setting up posting groups for receivables and revenue accounts

  • Work with sales quotes, orders and draft invoices

  • Sell goods or services using blanket orders

  • Create and manage sales price lists

  • Understanding order promising and availability planning

  • Use sales prepayments

  • Work with delivery dates, shipments and lead times

  • Use export documents for

  • Manage back orders 

  • Manage customers' credit limits

  • Consolidate shipments into sales invoices

  • Calculate and apply invoice discounts

  • Registering customer payments

  • Manage payment allocation and tolerance

  • Process sales returns and credit application

  • Process refunds and credit memos

Watch a Preview

£177.00 + VAT

Duration: 5 Hours

Lessons: 40+ Video Lessons

Always updated to the latest BC version

Live Chat with your Instructor

Alfredo Iorio - Microsoft Certified Trainer

My name is Alfredo Iorio

Meet Your Instructor

Senior Consultants for Microsoft Gold Partners with more than 10 years for experience as a Microsoft Dynamics 365 Business Central Functional Consultant. I am also a Microsoft Certified Trainer, blogger and author.

  • Customer Onboarding
    Create new customers, Use Customer Templates Request approval for new customers Difference between Bill-to, Sell-to and Ship-to codes
  • Order Entry: Capture customer orders and enter them into the system
    Create sales orders Sales Pricing and Discounts Send Order confirmations Understand order dates Plan sales delivery dates Manage Sales Prepayments Sales Quotes Blanket Sales Orders
  • Credit Control: Assess the creditworthiness of customers and set credit limits.
    Set and monitor Customer Credit Limit Block a customer Enable sales order approvals.
  • Order Fulfilment: Prepare goods for shipment and schedule delivery.
    Work with shipment and delivery dates Couriers and shipping services Check stock availability on sales orders Print or send export documents Manage Backorders How to ship goods
  • Invoicing: Generate and send invoices to customers
    Invoice per order Consolidated invoices Calculate invoice discounts
  • Payment Collection
    Register customer Payments Receive and Apply Payments to Invoices Setup and manage payment tolerance
  • Sales Returns
    Product Return: Sales Returns and Credit Memos. Cost reversing and credit application. Refund or Credit Memo: Process a refund or issue a credit memo. Apply credit memos to invoices and payments.

Why This Course

ALWAYS UPDATED

Get the latest updates with every new Microsoft release at no extra cost.

COMPREHENSIVE

40+ Videos for more than 5 hours of in-depth learning

FOR ALL

Go From Zero to Expert. This course starts with the basics and takes you to advanced features.

ASK QUESTIONS

Use the course chat to contact me, your instructor.

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