Microsoft Certified: AI Business Professional (AB-730)
Training Overview
As a candidate for this Microsoft Certification, you should have experience using generative AI–powered productivity tools, including Microsoft 365 Copilot, Researcher, and Analyst. You take advantage of AI to improve daily work, drive business outcomes, and make informed decisions in business contexts—without building AI apps or writing code.
You should have a basic understanding of Microsoft 365 and should be comfortable navigating core apps, such as Outlook, Word, Microsoft Teams, PowerPoint, and Excel. You should also be familiar with common business processes, including drafting emails, creating presentations, generating images, and managing documents.
Course Agenda
Understand generative AI capabilities across Microsoft 365 experiences
Understand how Copilot works to keep your organisation’s information private and secure.
Understand how the context, like your work files, web data, or the app you’re using, can affect Copilot responses.
Understand the difference between a chat experience and an agent experience.
Understand the use case for creating your own agent.
Understand the differences in features and capabilities of the Copilot experience in various Microsoft 365 apps.
Identify responsible AI and data protection practices
Identify common risks, including fabrications, prompt injection, and over-reliance
Select verification steps appropriate to the task, including citation checks and human review.
Recognise and mitigate risks to sensitive data.
Understand how data protection restricts prompt results.
Create and manage prompts in Microsoft 365 Copilot
Understand how to create an effective prompt.
Select appropriate resources to reference in a prompt.
Save a prompt
Schedule a prompt
Share a prompt
Manage conversations in Copilot
Understand how to find previous conversations.
Delete a chat